URGENT: Newtek UHD PTZ issues after updating to FW VCAA105

Hi,

After updating to FW VCAA105, the picture wasn't anymore visible in Studio Monitor nor the TC-1.
I proceeded to a reboot of the camera and it didn't initialize as usual meaning the camera didn't rotate to the back and tilt up.
Now both Power and Standby LED are off.
I tried to unplug / plug back the Ethernet (PoE) cable to restart it again.
Nothing is happening. I used one IR remote control and there is no answer.
Any clue?
Thanks
 
Hi,

After updating to FW VCAA105, the picture wasn't anymore visible in Studio Monitor nor the TC-1.
I proceeded to a reboot of the camera and it didn't initialize as usual meaning the camera didn't rotate to the back and tilt up.
Now both Power and Standby LED are off.
I tried to unplug / plug back the Ethernet (PoE) cable to restart it again.
Nothing is happening. I used one IR remote control and there is no answer.
Any clue?
Thanks
Problem solved. I reloaded the FW...
 
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