Remote Connection to Tricaster 455

inforum

New member
Hi,

We currently have a 455 running in our main studio doing a live broadcast to the web. When we are not doing a live program we usually leave the stream running with a weather cam / streaming radio feed.

Over the weekend we had an issue that required me to come in to the studio and restart the stream, a very simple operation.

Is using remote desktop even an option with the Tricaster while it is running the main switcher software? I know I'm not supposed to treat the TriCaster like a normal Windows box so I'm very reluctant to try anything out like this for fear of screwing something up. Has anybody else tried anything like this to any degree of success?

Thanks,
 

joedemax

Member
Even though it's very much not recommended, Yes you can do it. I run TeamViewer on my TriCaster for restarting the stream remotely should it go down. Just make sure you do not have any screen sharing software active during a production, because as you mentioned, it's destined to fail.
 

3xScreen

Member
We run TeamViewer on all of ours despite the strong warnings to not run other apps. The other thing we run on our Tricasters - which we shouldn't but is incredibly helpful in our live production work flow is Dropbox.
 

inforum

New member
Thanks for the replies folks! Much appreciated.

Looks like I can save myself trips into the studio on the weekend.
 

Myykk

New member
inforum,
I have used LogMeIn for a number of years now to run 5 Tricasters without any trouble. It's a solid platform with great support. In the Pro version, you get more.
Myykk
:jam:
 

Francis31

New member
Yes, you can use on premise R-HUB remote support servers for remotely accessing devices and running Tricasters. It works without any hassles and works on all platforms.
 
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