PTZ UHD 4K

Serg K

New member
Good day,
I am not able to pull up the video from my camera. I tried connecting to Studio monitor and tricaster TC mini, but its not even able to connect . I am able to pull up menu when connected through HDMI cable., did factory reset, but still no video. PTZ has latest software.
Any ideas?
Thank you.
 

FrankPW

New member
Are you running camera in HD (should be visible in within Studio Monitor) or 4K?
For 4K you´ll have to install/buy the HEVC codec i.e. from MS store for WIN10 system to be able to see/get 4K signal from PTZ UHD 4K into Studio Monitor.
TC Mini you may have to do a SW update to get this working (suggest to look into the readme to figure out on HEVC support added).

Frank
 

FrankPW

New member
Out from Mini 4K readme -

7-3-200331 (March 31, 2020)
Improvements
* Added support for NDI 4.5
* Added support to decode HEVC NDI streams (Example: UHD resolution NDI feeds from the PTZUHD)
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