Ndihx ptz uhd

timwaldmann

New member
Hello tech heads and video gurus,

quick question regarding a new out of the box Newtek NDIHX PTZ UHD.

After setting up the device via its webbrowser, it locked up, so that i cannot access the web panel anymore.
I did change the NDI channel and the device name, plus IP address etc. After that it locked.
Factory reset did not helped out, actually it did not reset anything.

I hope to get help here, otherwise stay safe and greetings from Germany.

Tim

ps. I have to mention, that after doing this setup, the cam will not be recognized via the TC1 anymore.
 

kanep

NewTek SE
Does the remote control work?

I'd contact support to see if they can determine what happened.
 
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