NC1 I/O Genlock (Mark D-Unit)
- Thread starter jonberg
- Start date
kanep
NewTek SE
I just tried my NC1 IO Mark D unit with a genlock connected. I'm not finding any issues because of genlock being active/inactive or by adjusting the Offset. I'm looping a SDI output back to an SDI input on the same unit to check.
I am noticing one issue however. When I restart the Connect software, I don't get any SDI video output until I set the 'Hardware Video Destination' selection to 'None', then set it back to my SDI output option. Then video appears. I'm going to bug this.
I am noticing one issue however. When I restart the Connect software, I don't get any SDI video output until I set the 'Hardware Video Destination' selection to 'None', then set it back to my SDI output option. Then video appears. I'm going to bug this.
kanep
NewTek SE
I did some more testing and I appear to have fixed the issue, looks like my session file was corrupted.
Try the following to see if helps. This will reset all of the NC1 IO settings in the system back to default, so make sure you know what you need to setup again for each input.
1. Quit the NC1 IO software
2. Open an Explorer Window
3. In the path bar, type %localappdata% (with the %), this will take you to the following location 'C:\Users\NC1-IO\AppData\Local\'
4. Open the 'NewTek' folder
5. Delete (or backup/move/rename) the folder called 'NewTek Connect 1'
6. Start NC1 IO software.
Since I have cleared and reset the session, the SDI output have automatically been active everytime I start the software.
Try the following to see if helps. This will reset all of the NC1 IO settings in the system back to default, so make sure you know what you need to setup again for each input.
1. Quit the NC1 IO software
2. Open an Explorer Window
3. In the path bar, type %localappdata% (with the %), this will take you to the following location 'C:\Users\NC1-IO\AppData\Local\'
4. Open the 'NewTek' folder
5. Delete (or backup/move/rename) the folder called 'NewTek Connect 1'
6. Start NC1 IO software.
Since I have cleared and reset the session, the SDI output have automatically been active everytime I start the software.
"When I restart the Connect software, I don't get any SDI video output until I set the 'Hardware Video Destination' selection to 'None', then set it back to my SDI output option. Then video appears."
this didn't work for me.
Reset didn't solved it.
Everytime when I check "Genlock" the Output works no more
The Generator should work. The TC1 get's a green Time.
I use a Blackmagic-Sync-Generator with PAL-Setting, 720p50 hasn't worked on TC1.
this didn't work for me.
Reset didn't solved it.
Everytime when I check "Genlock" the Output works no more
The Generator should work. The TC1 get's a green Time.
I use a Blackmagic-Sync-Generator with PAL-Setting, 720p50 hasn't worked on TC1.
kanep
NewTek SE
brandon.hortman
New member
We have 7 NC2IOs that have this same problem. Both the software that shipped and the newest available. Half the sources appear and the other half won't,
but then sometimes they will, but sometimes they're all black lol
I gave up on genlock, it's become an after sports season project.
but then sometimes they will, but sometimes they're all black lol
I gave up on genlock, it's become an after sports season project.