It seems awesome. The one and only solution.
Here are some notes. I hope someone can point me in the right direction. Its frustrating now.
I work now for 2 months at a company thats spends over 30K euros on a TC1 and 3 years later are limited by 1080p60 and a defect. Let me explain.
The system is bought with SDI INPUT2 not working. This is noticed by me, out of warranty.
They never used more than 2 SDI inputs (the outer ones, 1 and 4) so it was not a problem before.
This is not entirely true. Forget this.
The update issues somewhere in '18. When the display driver errors. After updating the system says, its up to date.
But the UI in the tutorials changed and then my company noticed that something was not ok.
This update problem was fixed by talking to costumer support after reading a vague topic in the old forum. No one told that this was a issue.
Today i noticed that when go 4K you dont get 4 mixes but 1. Its a loss of 3 outputs that i used for other purposes. One man operation, one machine that rules them all.
NewTek says on ther TC1 landing page ->
A few weeks ago we bought 3 Panasonic (15K EUR) cameras to run over NDI-HX.
Just spend a lot of money, scary and a big step for us. Lets install this awesomeness!
Then you still need to purcase a Licence 300EUR for each cam?
Tell me before, then it could be calculated. Now its a bad experience. This was not expected.
When trying to ask these questions in a second customer support session you have to pay because tiers and custumor support?
Did not expect this. OK newtek is updating the online appearance. Awesome. You must do this.
But a result is that you cannot find anything anymore because of dead google links.
And it cost extra money. Why is this?
My opinion:
In the pricerange of this equipment should customer support be amazed to have customers to support.
Its a amazing system but its weird. Lets forget this, i dont do money things.
Why is taskmgr and logging disabled?
This more a recap of my day.
Really frustrated. Wanted to share this. And if im thinking wrong. Please let me know.
This is only my side of this story and still in the emotional phase.
Here are some notes. I hope someone can point me in the right direction. Its frustrating now.
I work now for 2 months at a company thats spends over 30K euros on a TC1 and 3 years later are limited by 1080p60 and a defect. Let me explain.
They never used more than 2 SDI inputs (the outer ones, 1 and 4) so it was not a problem before.
This is not entirely true. Forget this.
The update issues somewhere in '18. When the display driver errors. After updating the system says, its up to date.
But the UI in the tutorials changed and then my company noticed that something was not ok.
This update problem was fixed by talking to costumer support after reading a vague topic in the old forum. No one told that this was a issue.
Today i noticed that when go 4K you dont get 4 mixes but 1. Its a loss of 3 outputs that i used for other purposes. One man operation, one machine that rules them all.
NewTek says on ther TC1 landing page ->
- Switching, streaming, recording in HD, 3G, and 4K UHD 60p
- Unlike other products that promise 4K UHD, only TriCaster TC1 allows you to switch, stream and record 4K UHD video without compromising the frame rate or the number of available inputs.
A few weeks ago we bought 3 Panasonic (15K EUR) cameras to run over NDI-HX.
Just spend a lot of money, scary and a big step for us. Lets install this awesomeness!
Then you still need to purcase a Licence 300EUR for each cam?
Tell me before, then it could be calculated. Now its a bad experience. This was not expected.
When trying to ask these questions in a second customer support session you have to pay because tiers and custumor support?
Did not expect this. OK newtek is updating the online appearance. Awesome. You must do this.
But a result is that you cannot find anything anymore because of dead google links.
And it cost extra money. Why is this?
My opinion:
In the pricerange of this equipment should customer support be amazed to have customers to support.
Its a amazing system but its weird. Lets forget this, i dont do money things.
Why is taskmgr and logging disabled?
This more a recap of my day.
Really frustrated. Wanted to share this. And if im thinking wrong. Please let me know.
This is only my side of this story and still in the emotional phase.
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