Live Text Disappeared - Help

[mcgeemike1]

Team,

I was using Live Text on my new TC410Plus and I updated my build to the latest build as you should but now my Live Text & graphics disappeared. Any help on reviving & returning my Live Text so that I can continue to use it.

Thanks for the input

 

[FrankPW]

in 7-5-210604 release notes you will see:
>>>
7-5-210604 (June 6, 2021)
Improvements
...
...
* Removed LiveText Application from TriCaster software. The LiveText software can be reinstalled using this link: http://new.tk/....
<<<
see correct TC410Plus link in your TC410Plus notes.

You will also find a LiveText Installer now within the TC410Plus section of Products Updates and Downloads

 

[mcgeemike1]

The problem is this was integrated software before so as I download the Live Text software. It's asking for a serial number and the integration has not serial numbers. How do you correct this?

 

[mcgeemike1]

in 7-5-210604 release notes you will see:
>>>
7-5-210604 (June 6, 2021)
Improvements
...
...
* Removed LiveText Application from TriCaster software. The LiveText software can be reinstalled using this link: http://new.tk/....
<<<
see correct TC410Plus link in your TC410Plus notes.

You will also find a LiveText Installer now within the TC410Plus section of Products Updates and Downloads

THE Problem is this was integrated software before as I download the Live Text software and installed it; it's asking for a serial number and the integrated LiveText has no serial numbers. How do you correct this?

 

[FrankPW]

well (I do have TC2),
I installed this LiveText.exe on my TC2 I downloaded via this link (http://new.tk/TC2_LT) given in my TC2 ReadMe (Patch Notes) under 7-5-210621. After I had the Graphics option back on the ´Start Live Production´ Screen. Before the LiveText installation only ´Live´ and ´Manage´ were available in there.

 

[mcgeemike1]

got it fixed. thx all for your help