Funny this comes up this morning. Just last evening I discussed this with someone in senior management. Here is part of my email:
"I’ve often thought that the arcane knowledge required in some domains had lagged somewhat deliberately, having as much to do with job security as real demands of the field. Imagining that this sort of ‘guild’ approach can continue indefinitely in this new millennium is usually going to be a mistake.
Most of the upcoming generation have the attention span of a flea on amphetamines, and no patience with documentation. They’ve become accustomed to UI conventions from the cradle, and quickly become frustrated with the unfamiliar, complex or tedious. You’d best have a very good reason for not following standard Microsoft or Adobe practice; simply because you’ve got a better way is not good enough. Nor is the fact that making the presentation of a feature simpler, more intuitive, will take a little extra engineering time."
A salute, then, from one curmudgeon to another.
Add maya to that. esp maya nav