Hi Steve, Thanks
It is a 3PXD425
Build 1-4g-130715.11b
We have to re-time it frequently, I am not sure what is causing it to Jump
We are using HD Tri-Level Sync
I asked QA about it, and this is their response: "That should be fixed. The latest build on the website is 1-5b. We have not heard of any genlock problems with 3play for a very long time."
(If you are running this latest build and it still happens, please submit a Fogbugz case, thanks!)
We have 4 - 425 units and they all do they same thing. You have to cycle the Gen-lock reference selector for it to actually sync to gen lock. All 425 units have the latest build and are up to date. Obviously it is NOT fixed.
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