Genlock Timing

AETN

New member
I would be nice for the 3-play to remember the genlock timing information so it doesn't have to be re-timed every time we turn it on or reboot.

Thanks, Mike
 

SBowie

'the write stuff'
Staff member
I don't believe this should be necessary now. We may need to bug this. Which model and, if you know, what software build are you running?
 

AETN

New member
Hi Steve, Thanks
It is a 3PXD425
Build 1-4g-130715.11b
We have to re-time it frequently, I am not sure what is causing it to Jump
We are using HD Tri-Level Sync

Thanks
 

SBowie

'the write stuff'
Staff member
I asked QA about it, and this is their response: "That should be fixed. The latest build on the website is 1-5b. We have not heard of any genlock problems with 3play for a very long time."

(If you are running this latest build and it still happens, please submit a Fogbugz case, thanks!)
 

kanep

NewTek SE
I guess the question should be asked, is it just happening on a reboot/restart or when you start a new session on your 425?
 

BrandonHite

New member
We have 4 - 425 units and they all do they same thing. You have to cycle the Gen-lock reference selector for it to actually sync to gen lock. All 425 units have the latest build and are up to date. Obviously it is NOT fixed.
 
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