EPS loader will not see EPS. Help

[rondogone]

Hope you can help me out. I have been using 3DA for a while with LW 9.6 win64 and have just hit a snag. The EPS loader does not see this file a customer has given me. I have loaded into Photoshop and tried re saving it but still no go. Any thoughts This hasn't happened before. Thanks in advance for your help

 

[BeeVee]

It's probably not a vector EPS file and cannot be loaded in. You will need to take it into Illustrator and trace it (very messy), or just convert it to a PNG or JPG and trace over it in Modeler.

B

 

[rondogone]

Thanks I was afraid of having to do that. The client sent me a eps.sitx file as well and still no luck. Thanks for your help.
Ron