I am using a Canon FS-10 video camera. When I download the video file from the camera to the tricaster I get no audio. I see the video just fine but it doesn't see the audio.

I had the same problem in my main editing computer (which uses Speed Edit) however, I was able to load a Codec to fix the problem. I have no way of loading this same codec into the tricaster as I can't change the settings like I can in Speed Edit on my main computer.

Can you please change Speed Edit within the tricaster to be able to load Codecs allowing me to see the audio.