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Thread: TC Mini Restarts

  1. #1
    Registered User
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    TC Mini Restarts

    Hello.

    Our TC Mini SDI keeps restarting at random times during productions. No consistency.

    Any idea why?

    Thanks.
    Imry

  2. #2
    Have you contacted NewTek support?
    https://www.newtek.com/support/get-support/
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

  3. #3
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    Just did. Thank you.

  4. #4
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    System logs might shed some light if its blue screen type stuff in terms of what it logs and pass that along to support.

  5. #5
    Registered User
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    Location
    Boston
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    Yeah. We couldn’t figure it out on the phone, though. After a system restore, it wouldn’t start up anymore. So I had to send it in for repair.

  6. #6
    Registered User
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    Jan 2018
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    Winter Park
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    264
    Ah bummer but hopefully they will get it back to you soon

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