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Thread: NewTek Connect Pro freezing when I try to change the source

  1. #1
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    Mar 2017
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    Washington State
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    NewTek Connect Pro freezing when I try to change the source

    As the title says, when I try click on the settings cog for one of the 4 mixes and then click the carrot to change the source the entire program freezes. The RTSP streams I am bringing in still stream, but I lose all control over the cameras. I've tried reinstalling the program and restarting the computer it is running on. This has only recently happened, though I'm not sure why. There have been zero changes made to this system as it is only used for this program.

    Windows Server 2012 R2 Standard
    Intel Xeon E5-2623 v3
    Nvidia Quattro M5000, Driver 392.00
    NewTek Connect Pro 1-5-180525


    If anyone has had this problem or can offer some advice it would be very appreciated.

    Thank you,
    Tucker
    Last edited by tuckerwagner; 12-04-2018 at 02:47 PM.

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