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Thread: 2018.0.7 Crashing Help?

  1. #1
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    2018.0.7 Crashing Help?

    Have tried several times to update to LW 2018.0.7 without any luck. This is the (short) message I get on my mac:

    Process: osx-x86_64 [89079]
    Path: /Volumes/VOLUME/*/LightWave_2018.0.7_OSX_installer.app/Contents/MacOS/osx-x86_64
    Identifier: com.newtek.lightwave.installbuilder
    Version: 2018.0.7 (2018.0.7)
    Code Type: X86-64 (Native)
    Parent Process: ??? [89073]
    Responsible: osx-x86_64 [89079]
    User ID: 0

    Date/Time: 2018-11-03 14:26:51.591 -0400
    OS Version: Mac OS X 10.12.6 (16G1510)
    Report Version: 12
    Anonymous UUID: 5E5F5461-AA91-33CE-12F1-B1D6235AB67F

    Sleep/Wake UUID: 62C9A070-7040-449D-AEC8-CD97118152FF

    Time Awake Since Boot: 920000 seconds
    Time Since Wake: 830 seconds

    System Integrity Protection: enabled

    Notes: Translocated Process

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    Assertion failed: (mach_vm_map(mach_task_self(), (mach_vm_address_t*)&addr, size, 0, VM_FLAGS_ANYWHERE, dataPort, 0, false, VM_PROT_DEFAULT, VM_PROT_DEFAULT, VM_INHERIT_DEFAULT) == KERN_SUCCESS), function SLSHWCaptureDesktop, file Services/Windows/CGSCapture.c, line 495.

  2. #2
    LightWave documentation BeeVee's Avatar
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    Have you reported it using the built-in bug reporter?

    B
    Ben Vost - NewTek LightWave 3D development
    LightWave 3D Trial Edition
    AMD Threadripper 1950X, Windows 10 Pro 64-bit, 32GB RAM, nVidia GeForce GTX 1050Ti (388.13, 4GB and 768 CUDA cores)
    AMD FX8350 4.2 GHz, Windows 7 SP1 Home Premium 64-bit, 16GB RAM, nVidia GeForce GTX 1050Ti (416.34, 4GB and 768 CUDA cores)
    Laptop with Intel i7, nVidia Quadro 2000Mw/ 2GB (377.83 and 192 CUDA cores), Windows 10 Professional 64-bit, 8GB RAM
    Mac Mini 2.26 GHz Core 2 Duo, 4 GB RAM, 10.10.3

  3. #3
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    Yes... wonder if I'll get a reply.

  4. #4
    LightWave documentation BeeVee's Avatar
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    If you have already reported it then, yes you'll absolutely get a reply.

    B
    Ben Vost - NewTek LightWave 3D development
    LightWave 3D Trial Edition
    AMD Threadripper 1950X, Windows 10 Pro 64-bit, 32GB RAM, nVidia GeForce GTX 1050Ti (388.13, 4GB and 768 CUDA cores)
    AMD FX8350 4.2 GHz, Windows 7 SP1 Home Premium 64-bit, 16GB RAM, nVidia GeForce GTX 1050Ti (416.34, 4GB and 768 CUDA cores)
    Laptop with Intel i7, nVidia Quadro 2000Mw/ 2GB (377.83 and 192 CUDA cores), Windows 10 Professional 64-bit, 8GB RAM
    Mac Mini 2.26 GHz Core 2 Duo, 4 GB RAM, 10.10.3

  5. #5
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    Wtf! Having a problem with reporting a bug. Feedback agent is crashing!

  6. #6
    Electron wrangler jwiede's Avatar
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    Quote Originally Posted by BeeVee View Post
    Have you reported it using the built-in bug reporter?
    @BeeVee: Note that the OP's having a problem with the LW2018.0.7 _installer_, not the app itself.

    @archartsnorth: It's quite possible the Feedback App isn't properly installed for that (incompletely-installed) revision, so perhaps try using a revision from a prior revision of the same version (iow, 2018.0.6 or before) instead of the one in the (incomplete) 2018.0.7 install.
    John W.
    LW2015.3UB/2018.0.5 on MacPro(12C/24T/10.13.6),32GB RAM, NV 1080ti

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