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Thread: Live Panel with Premium Access

  1. #1

    Live Panel with Premium Access

    I just installed Premium Access and wanted to test out Live Panel. On my iPad using google chrome, I go to the TC's IP address and live panel pops up. Enter the username and password. But then at the bottom of the screen theres an error message. See the attachment. I can't find the a ProgramData folder on my C drive.

    Live panel works on Google Chrome just fine on my Mac Book Pro.Click image for larger version. 

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    Marty Jenoff
    TC-1
    TC 40 v2
    Canon c100, Canon XF305, XF205, XF105
    Focal Point Productions, Inc.
    Baltimore, Maryland
    www.focalpp.com

  2. #2
    Product and Vertical Market Manager - Digital Broadcast
    Join Date
    Sep 2005
    Location
    NewTek
    Posts
    1,652
    Open a file browser on your TriCaster and in the address bar type %ProgramData% and hit enter it will open the ProgramData folder which is usually a hidden folder.
    Zane Condren
    Product and Vertical Market Manager - Digital Broadcast
    NewTek Inc.
    new.tk/call

  3. #3
    thanks. that did the trick
    Marty Jenoff
    TC-1
    TC 40 v2
    Canon c100, Canon XF305, XF205, XF105
    Focal Point Productions, Inc.
    Baltimore, Maryland
    www.focalpp.com

  4. #4
    This problem has popped back up again. I just did the TC-1 software update. Livepanel works on my computers, but does not work on my iPad using Chrome and Safari. I tried Kane's tip but thats not bringing anything up
    Marty Jenoff
    TC-1
    TC 40 v2
    Canon c100, Canon XF305, XF205, XF105
    Focal Point Productions, Inc.
    Baltimore, Maryland
    www.focalpp.com

  5. #5
    Disregard. fixed
    Marty Jenoff
    TC-1
    TC 40 v2
    Canon c100, Canon XF305, XF205, XF105
    Focal Point Productions, Inc.
    Baltimore, Maryland
    www.focalpp.com

  6. #6
    I encountered this issue again (Livepanel not working correctly and requiring me to delete Web Passwords). I had just installed another TC update (7-0-181220).
    It seems to always pop up and happen and I do an update.
    Marty Jenoff
    TC-1
    TC 40 v2
    Canon c100, Canon XF305, XF205, XF105
    Focal Point Productions, Inc.
    Baltimore, Maryland
    www.focalpp.com

  7. #7
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

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