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Thread: Ndi 3.7

  1. #16
    Sr Programmer Analyst
    Join Date
    Oct 2016
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    Jamestown, MO
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    20
    The new version of Studio Monitor is "Not Responding" after initially displaying video for a few seconds.

    I have posted here: https://forums.newtek.com/showthread...-Monitor-Fails

  2. #17
    Registered User
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    Chicago, IL
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    Is the new 3.7 limited to 64 bit OS only? 3.6 seemed to install and work just fine but 3.7 fails on install on my Win 10/32 tablet.

    Thanks,

    Fritz Golman

  3. #18
    Quote Originally Posted by fgolman View Post
    Is the new 3.7 limited to 64 bit OS only? 3.6 seemed to install and work just fine but 3.7 fails on install on my Win 10/32 tablet.

    Thanks,

    Fritz Golman
    I don't have any 32-bit Window systems around to test. What is the error message that you are getting?
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

  4. #19
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    Here's a screen shot of when attempting to install on Win 10/32:

    Click image for larger version. 

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ID:	143202

  5. #20
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    Bumping this topic.

    Has the 32 bit issue above been resolved or is it reserved now for 64 bit only systems?


    Thanks,

    Fritz Golman

  6. #21
    I've entered a Fogbugz case on this.
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

  7. #22
    Just got response back from Fogbugz.

    "The NDI tools are meant to be fully 32bit aware, however there is a minor bug in the installer currently that stops them from installing correctly on 32bit. I expect that this is going to be patched on Monday - along with a bunch of other good improvements to them."
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

  8. #23
    A new NDI Tools build is available for download, I believe it should have the 32-bit installer fixes.
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

  9. #24
    Registered User
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    Jun 2006
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    Chicago, IL
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    467
    Thanks Kane. I'll give it a try this evening and advise.

    Cheers!

    Fritz

  10. #25
    Registered User
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    Jun 2006
    Location
    Chicago, IL
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    467
    Installs properly and works now on my tablet.

    Thanks!

    Fritz

  11. #26
    Thanks for the update, good to know this is fixed.
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

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