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Thread: TriCaster Studio TC350 Malfunctioning

  1. #1
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    Question TriCaster Studio TC350 Malfunctioning

    Hello all! My highschool's TriCaster Studio has not been working for the past two months. Our initial issue was that we could not save any recorded files, we searched everywhere and could not find them. In an attempt to fix the issue on our own, we factory reset the TriCaster. All seems to work now except that we cannot get past "Is this a genuine copy of Microsoft Windows?" We don't have the code to prove our authenticity, I asked my teacher and he could not find it anywhere. We tried to check the CD that came with the TriCaster initially for help, but all it did was tell us to go to the forums for help. We even tried calling but we were told that NewTek no longer does calls? Please help us as we have not been able to use the TriCaster for quite some time, and it's really getting in the way of our TVProduction class, as we can't do any of the "TVProduction" without it.

  2. #2
    'the write stuff' SBowie's Avatar
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    The Windows licence is typically found on a sticker located somewhere on the chassis of a TriCaster.
    --
    Regards, Steve
    Forum Moderator
    ("You've got to ask yourself one question ... 'Do I feel lucky?' Well, do ya, spammer?")

  3. #3
    Grizzled Veteran jcupp's Avatar
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    Usually conveniently located on the bottom
    -Jeff


    My TriCaster Blog
    TriCaster Tally Lights

    Gear Used: TC1, TC 8000, TC 460, TC Mini 4i, 3Play Mini, 3Play 4800, TS 100, TS 4000

  4. #4
    Registered User Stream's Avatar
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    Click on activating it and see if there is an option for Phone Activation.
    Tricaster 460 Advanced Edition 2, Tricaster 40 V1
    2 Sony PXW-X70 Cameras, 2 Panasonic AG-HMC40P Cameras
    VSE 2.5 - VSE Advanced Edition, A bunch of Doo-Dads and cables

  5. #5
    'the write stuff' SBowie's Avatar
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    Quote Originally Posted by jcupp View Post
    Usually conveniently located on the bottom
    We put it there to make it easy for the Aussies.
    --
    Regards, Steve
    Forum Moderator
    ("You've got to ask yourself one question ... 'Do I feel lucky?' Well, do ya, spammer?")

  6. #6
    Grizzled Veteran jcupp's Avatar
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    I just always ran my Studio upside down. That way the USB ports on the front were right side up too.
    -Jeff


    My TriCaster Blog
    TriCaster Tally Lights

    Gear Used: TC1, TC 8000, TC 460, TC Mini 4i, 3Play Mini, 3Play 4800, TS 100, TS 4000

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