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Thread: TriCaster SD - "Unsupported Project Format" when launching software

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  1. #1
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    TriCaster SD - "Unsupported Project Format" when launching software

    Problem Description
    When attempting to launch TriCaster the following appears:
    Unsupported Project Format

    Solution Workaround
    You will need to Rebuild the DDR playlist.
    1. Hit enter to close the message.
    2. Once the software loads hit CTRL+V+T to close the software.
    3. Open My Computer and browse to: C:TriCasterUser data [Your user folder] (Ex: TCPro)
    4. Drag the My DDR Projects folder out of the directory, and on to the desktop.
    5. Run the reset configuration on the desktop then relaunch the TriCaster Software.

    Last edited by shepherd; 10-08-2014 at 02:25 PM.
    NewTek Customer Support

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