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Thread: Dongle Replacement

  1. #1
    Rasterbator Bog's Avatar
    Join Date
    Feb 2003
    Los Angeles, USA

    Dongle Replacement


    I've had my dear old parallel-port dongle since about 1996 or something like that, and I've always been careful to treat it nicely - I've never plugged printers into it as a pass-through or anything like that. However, it's starting to randomly fail - LW is starting up in Disovery Mode more and more often. I've tried it on multiple machines and yes, Veronica, it looks like my ickle dongle is finally going senile.

    I bought LightWave from AMG way back in the mists of whenever - and I don't think they actually exist per-se anymore. Whom in the UK should I ask for help?

    Also, there's the Really Major Problem that I'm hip deep in a project, and simply can't swing lots of downtime, but I'm terrified that my dongle will die completely before I'm done.

    Any help would be gratefully accepted.

  2. #2
    Robert Ireland bobakabob's Avatar
    Join Date
    Feb 2003
    Nottingham UK
    I bought my copy of LW from AMG too. Contact One Video
    and they'll replace your dongle for a USB version - quickly, I gather - but you have to return the original. I'm thinking of doing the same... The service at One Video has been great so far... let me know how you get on...
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  3. #3
    Worms no more! Free fun! Dodgy's Avatar
    Join Date
    Feb 2003
    I asked to replace mine too a few weeks ago, the young lady there was very helpful and I got a replacement duo usb dongle in about a week. Even collected my old dongle at the same time.

  4. #4
    I'm still using a Com port dongle also. It has gone bad on me twice and I've just contacted NewTek and they've been ever so nice and replaced it. I have noooo clue how long that generosity will last but as of now NewTek has been my go to guy.


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