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Thread: Animation Store Creator not seeing mirroring client

  1. #1
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    Nov 2019
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    New York, NY
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    Animation Store Creator not seeing mirroring client

    Hi. I have a TC-1 less than a year old. Trying to use animation store creator on the same machine to make some backgrounds. When I go to export or save it out, it says: not seeing mirroring host. Do I need to purchase a license for this, or is there some other trick?

  2. #2
    Make sure you update Animation Score Creator using the TC1 software update, an update was required so it could 'see' the newest TriCaster software versions.

    You might of though it was selected during the install previously, but what can happen is the TriCaster updates first, it might initiate a shutdown and then ASC never got a chance to install. Run the installer and only check ASC to install.

    No license purchase is needed for the copy running on your TriCaster.
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  3. #3
    Registered User
    Join Date
    Nov 2019
    Location
    New York, NY
    Posts
    23
    Thanks. I will try that.

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