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Thread: Unable to load kernel driver (video)

  1. #1
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    Exclamation Unable to load kernel driver (video)

    Hi,

    I have used NDI Tools (specifically NDI Virtual Input) for a while now on my old laptop under Windows 10 Enterprise Version 1909.

    Since last week I have a new laptop (Microsoft Surface Book 3) which had Windows 10 Version 2004 preinstalled. I have change the license to Enterprise and installed all latest updates. Then I ran a script from my companies IT admins which was basically installing a virus scanner and made some basic settings like mounting common shares.

    When I install the latest NDI Tools 4.5 now (just downloaded few days ago) everything looks good first (no error messages). But when I start NDI Virtual Input then (same behavior with or without reboot) I get the following error message.

    Click image for larger version. 

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    In the UEFI menu I have disabled secure boot completely (no change). Also, I have put the OS into kernel driver test signing mode (no change). I reinstalled NDI Tools several times under these different conditions (no change).

    I wonder if this is a known issue. It looks to me that there is something different on my machine which "NDI Virtual Input.exe" is not able to deal with. All other hardware drivers are working completely fine, so it might not be a general problem.

    Can somebody perhaps tell me what exactly is the condition which is causing this error message?
    Last edited by tomgo; 09-22-2020 at 04:17 AM.

  2. #2
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    Sep 2020
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    Germany
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    Seems I have found the problem, see here:
    https://support.microsoft.com/en-au/...on-this-device

    Disabling the memory integrity checks of the core isolation Windows 10 security feature helps.

    Would be great if this could be supported with the next update, otherwise this might be a blocker for any enterprise users with corporate IT governance.

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