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Thread: Install prerequisites - hangs. Any help?

  1. #1
    Registered User
    Join Date
    Sep 2013

    Install prerequisites - hangs. Any help?

    Had to do a restore on our VS4000. System boots fine, but once I download and install the latest update, the installation completely hangs at step 4 of 'install prerequisites'. This is the second time through the process. The first time I had to manually kill the process and start over from another restore. Now it's been 26 minutes on 4 of 4 and it appears to have hung again.

    This means that not only is the Talkshow unavailable, but the program isn't even installed on the box anymore since the first step in the update is the program removes the previous install.

    Any assistance would be most appreciated.

  2. #2
    'the write stuff' SBowie's Avatar
    Join Date
    Feb 2003
    The stars at night are big and bright
    Sorry to hear this. I think you'd be best served by speaking directly to support in this case.
    Regards, Steve
    Forum Moderator
    ("You've got to ask yourself one question ... 'Do I feel lucky?' Well, do ya, spammer?")


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