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Thread: Export does not work in latest update

  1. #1
    Registered User
    Join Date
    Feb 2009
    Location
    Tennessee
    Posts
    192

    Export does not work in latest update

    Updated the TC1 to the latest 7-3-200515C and now when I click on EXPORT nothing happens. I have to use this feature to get the files into a format that I can use. Anybody ?
    Common Gear Used:
    TriCaster: 40, 460, TC 1
    Time Warp TW42
    Cameras: Sony PXWX70, Newtek PTZ / HX
    Cable Solution:Coax HD_SDI & IP
    Newtek Spark HDMI
    Teradek Cube 105
    Chevy City Express Van

  2. #2
    Its working here. What export settings are you using?
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  3. #3
    Registered User
    Join Date
    Feb 2009
    Location
    Tennessee
    Posts
    192
    Support got me straightened out. Somehow the TC-1 thought their was a 3rd monitor connected and it was putting the window on it.
    Common Gear Used:
    TriCaster: 40, 460, TC 1
    Time Warp TW42
    Cameras: Sony PXWX70, Newtek PTZ / HX
    Cable Solution:Coax HD_SDI & IP
    Newtek Spark HDMI
    Teradek Cube 105
    Chevy City Express Van

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