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Thread: TC Mini 4K - Skype audio not recording on Skype input

  1. #1
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    Oct 2013
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    Question TC Mini 4K - Skype audio not recording on Skype input

    Hi there,

    We're using our TC Mini 4K (Build 7-1-200210C) to take in Skype presentations and then edit them for corporate comms

    Everything works with the TC and the SkypeTX application (2.19.505.1) on the production PC

    On the TC Mini, when I set the source on INPUT 1 to LOCAL> Skype TX Caller - the video and audio from the Skype TX application comes in fine. I can see the audio levels under the CAPTURE tab, in the VU meter on the thumbnail of the INPUT, and on the VU under Skype INPUT 1 setting of the Audio mixer.

    However my problem is when I try to CAPTURE the Skype feed from within INPUT 1 - it records just the Skype video but no audio. As a work around I can capture the audio through the PGM mix - but not via the INPUT/CAPTURE tab

    Is this an expected 'feature' of SkypeTX and the TC (can't find anything in the manuals/online about this) or am I missing something obvious?

    Cheers

    Mike

  2. #2
    I just had someone else test and got the same issue. I've put in a bug report.

    For now, you can direct the Skype TX audio to a MIX output and record the audio there.
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  3. #3
    Registered User
    Join Date
    Oct 2013
    Location
    London
    Posts
    11
    Cheers for checking this out and finding it is a bug Kane

    We'll continue to do as we found and as you also suggested

    Cheers for the speedy response!

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