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Thread: Scan Converter won't change resolution

  1. #1
    Registered User
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    Jan 2020
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    Edmonton
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    Scan Converter won't change resolution

    If I change the resolution of my windows 10 desktop the output of scan converter does not change, even if I restart the app, restart the PC and reinstall NDI Tools. What do I do?

  2. #2
    Registered User
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    Sep 2017
    Location
    Sweden
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    35
    I’m experiencing the same thing. I’m pretty sure Scan Converter could output 4K before, but now it’s always scaled down to 1080p. My native monitor resolution is 3840x2160 and that’s the resolution I want to capture. Does anyone have any suggestions?

  3. #3
    I just verified and this is normal behavior for NDI Scan Converter. I think some very old versions did support higher resolution but that was before the GPGPU versions which required Windows 8 and higher.
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  4. #4
    Registered User
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    Sep 2017
    Location
    Sweden
    Posts
    35
    Quote Originally Posted by kanep View Post
    I just verified and this is normal behavior for NDI Scan Converter. I think some very old versions did support higher resolution but that was before the GPGPU versions which required Windows 8 and higher.
    That’s a shame. There are lots of cases where 4K (or higher) resolution is desirable. Is this because of any specific technical limitations?

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