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Thread: Windows 7 No longer going to be supported-TC 860 Standard

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    Windows 7 No longer going to be supported-TC 860 Standard

    Hi Forum!! Happy New Year to everyone out there. Right to it!! We use a Tricaster 860 Standard and it of coarse has Windows 7. I'm just curious what the plan is for the Tricaster 860 community when windows no longer supports our expensive switchers? Are we to update on our own to a newer version of windows, or keep the system as is which is what I have always done and been told to do? I have no problem letting Newtek worry about the updates but if I need to do anything on my end to keep getting updated from Newtek I will. I understand the 860 is now outdated but as long as Newtek puts out the updates for it, I'm all over it. For what we need the 860 for it is serving it's purpose fairly well for now. Thanks in advance Forum!
    Live Concert Venue IMAG Director
    Tricaster 860 Standard
    2 Sony PTZ's
    2 Sony HD Cameras
    Using NDI for media playback

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    Registered User DStoneburner's Avatar
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    It looks like overall support for Win 7 embedded, which is what I believe is on the TC 860, 8000 and the replays, ends in October 2021. Here is wikipedia about it. https://en.wikipedia.org/wiki/Windows_Embedded_Industry I believe that is the version on the TC. I used to work at with a Broadcast Pix that had embedded XP. It wasn't doing any streaming, so the university IT made us take it off the network. All updates and graphic/video updates where done a LAN with no access to outside network. It's still operationally to this day. If you are just doing IMAG and not needing to stream with the TC, it should be fine until it starts to break down. At my current job I have a TC 8000 that I do a lot of streaming with. Once IT decides I can't have it on the network, I'll either need to upgrade or output the program signal to a seperate computer for streaming.

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    Thanks for the info DStoneburner!! I stream once in a blue moon when an artist needs it. Currently I generally give an output to them and they stream my output which works well. So for the most part it's IMAG and Video Content. We have 30Ft Center LED Wall and 4 Upright Towers with LED Panels mounted to the front all getting content with 2 floor cams with operaters and 2 PTZ's. I can be a busy guy during show sometimes!!! TC has been great for the most part. Had some issues with freezing during a show that is being recorded. Hasn't happened with the most recent update though. (knocking on wood)
    Again thanks for the info! Happy New Year!
    Live Concert Venue IMAG Director
    Tricaster 860 Standard
    2 Sony PTZ's
    2 Sony HD Cameras
    Using NDI for media playback

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    I echo the concerns above. I use a TC 860 and 460 both with the Advanced edition 2 upgrades and make heavy use of NDI video sources. I also stream directly to the internet from the Tricaster, so pulling the machine off the network isn't really an option. Do I really only have until October 2021 (or sooner), to buy new tricasters?

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    Here is NewTek's article on it. Bad news. https://support.newtek.com/hc/en-us/...End-of-Support

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    Post in another thread too, but the link article has another linked article https://support.microsoft.com/en-us/...curity-updates which suggestes that this has now been extended until October 10, 2023. Can this be confirmed?

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    Registered User DStoneburner's Avatar
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    Quote Originally Posted by Anthony Hunt View Post
    Post in another thread too, but the link article has another linked article https://support.microsoft.com/en-us/...curity-updates which suggestes that this has now been extended until October 10, 2023. Can this be confirmed?

    Looks like that is the extended service plan that has to be purchased. It looks like we are going to do that for our TC8000 since it's just under 3 years old. We need to get some more years out of it.

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    Quote Originally Posted by DStoneburner View Post
    Looks like that is the extended service plan that has to be purchased. It looks like we are going to do that for our TC8000 since it's just under 3 years old. We need to get some more years out of it.
    ESU's from Microsoft are NOT available to the public. Only OEM's. This is not an option for us unless NewTek purchases the ESU and offers it to their customers.

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    Registered User DStoneburner's Avatar
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    Quote Originally Posted by dhodlick View Post
    ESU's from Microsoft are NOT available to the public. Only OEM's. This is not an option for us unless NewTek purchases the ESU and offers it to their customers.
    University IT where I work seems to think that we can purchase an ESU. Would you know where I could find documentation if that is not correct from what you are saying?

    I did find this article that says companies can buy ESU through the Cloud Solution Provider. https://www.microsoft.com/microsoft-...curity-updates

    Would that indicate that it doesn't have to be an OEM? I'm not sure.
    Last edited by DStoneburner; 03-09-2020 at 08:58 AM.

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    Everything is available on the Internet but few technical things are not available for that we have to do the experiment on that...

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    Quote Originally Posted by DStoneburner View Post
    University IT where I work seems to think that we can purchase an ESU. Would you know where I could find documentation if that is not correct from what you are saying?

    I did find this article that says companies can buy ESU through the Cloud Solution Provider. https://www.microsoft.com/microsoft-...curity-updates

    Would that indicate that it doesn't have to be an OEM? I'm not sure.
    Why would you bother? Every TC I've ever seen has updates disabled anyway, which makes the whole thing moot.

    Don't play this game with IT, because you won't win. Secure it via other means.

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    Registered User DStoneburner's Avatar
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    Quote Originally Posted by webslave View Post
    Why would you bother? Every TC I've ever seen has updates disabled anyway, which makes the whole thing moot.

    Don't play this game with IT, because you won't win. Secure it via other means.
    Many times critical updates are still active, from my experience. There is always the option to take a signal out to another computer for streaming, but it sucks to bring more equipment when you have one that is perfectly capable of doing the job needed. We'll go with the ESU until it becomes too expensive.

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