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Thread: Newtek NC1 IO cannot be found on your system

  1. #1
    Registered User
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    Newtek NC1 IO cannot be found on your system

    Hi,
    After a failed update* the IO is now displaying "Newtek NC1 IO cannot be found on your system". Anyone please knows a way to fix this without doing a restore? (I can only reach the IO module remotely, not physically. So I cannot do a restore on it for the moment)



    *During the update process of the IO it complained it could not write a specific file. I chosed to "abort", after that when trying to start the IO or install the update it says "Newtek NC1 IO cannot be found on your system"

    Thanks!
    //Martin

  2. #2
    'the write stuff' SBowie's Avatar
    Join Date
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    I think this will require intervention by Support. They may be able to work with you to remote into your system to resolve the failed installation.
    --
    Regards, Steve
    Forum Moderator
    ("You've got to ask yourself one question ... 'Do I feel lucky?' Well, do ya, spammer?")

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