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Thread: Ts vs4000

  1. #1
    Registered User
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    Aug 2009
    Location
    Carriere, MS
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    486

    Ts vs4000

    I know I have posted a few messages about our talkshow system.

    Yesterday I was able to get a call to show up, but the problem we are having is being able to bring in the speaker in the small box on the lower right side. We do not have cameras attached to the TS but was told I could use the cameras from our 460 AE2 system. Them problem is TS does not give use a choice to pick the camera on the 460. It does not even show up as being available.

    TS is connected to the same router as our 460. I even did it from a laptop and the caller shows up but still nothing from the 460 available.

    In our 460 I can not even see the TS to bring it in as an input.

    Also another note, can not even see the TS on our mini.

    I sent an email asking for assistance the NewTek last night, so waiting on them to reply since it was the weekend, I guess it will be a couple of days.

    Anyone out there with experience with the TS that I maybe able to call on Wednesday around 12 o'clock as that is when I will be back in front of our systems.

    Jeff Kerry

  2. #2
    Registered User
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    Sep 2013
    Location
    Atlanta
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    278
    Connect the TS to the 460 via NDI and you're done. If they don't see each other, you have a network issue. Once they connect, you can select any source connected to the 460 as your send-to-caller. If NDI doesn't work, connect the aux-out of the 460 to any of the SDI in's on the back of the 4000. Route whatever source you want to be sent to the callers out the aux on the TC. Select "input 1" as your source on the TS. None of this addresses the audio complexities, but you didn't ask....

  3. #3
    Registered User
    Join Date
    Aug 2009
    Location
    Carriere, MS
    Posts
    486
    OI forgot to post. We have to problem fixed. It was both the network and TalkShow TX. We did a phone support and remote connect and have gotten the problems all fix and we are good to go.

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