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Thread: TC Mini slow response for replays and graphics

  1. #1
    Registered User
    Join Date
    Jul 2018
    Location
    Scarsdale, NY
    Posts
    13

    TC Mini slow response for replays and graphics

    We've had our Mini for about six months, and recently its performance has slowed down considerably. Specifically, when recording a sport, and I click the internal replay button, it will take several seconds for the clip to appear in the DDR window. Then when I transition to the replay, the video won't engage for another several seconds. This occurs regardless of the type of input, i.e. NDI or SDI.

    Same with the response when clicking graphics.

    It's acts as if I'm asking it to do too much at one time, but I haven't had this issue until recently. Thank you.

  2. #2
    I'd make sure that you aren't recording more than two channels to a drive on the system. If that appears to be okay, the I'd contact support.

    http://new.tk/support
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

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