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Thread: TC1 update v.7-1-191223 and Nvidia 1050 Ti driver error

  1. #1

    TC1 update v.7-1-191223 and Nvidia 1050 Ti driver error

    I have been looking for a solution, but my TC1 shows a warning when trying to update to the latest version, 7-1-191223
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    First it shows a warning that "the GPU, CPU or drivers of this machine are not supported by this version",

    then when locating a driver at the Nvidia driver download page, the Nvidia Message reads "Nvidia Installer cannot continue", since "this DCH driver package is not compatible with the currently installed version of Windows".

    Well, when I purchased the TC1 I was warned not to allow the TC1 to install Windows system updates as they might interfere with the TC1 firmware.

    So I feel like in a Catch-22, if the firmware update from Newtek is reporting incompatible drivers, and then the driver updates can't update because the firmware is not up to date, I really need to know what my next steps might be.

    Any ideas on how to proceed?

    Happy New Year, by the way :-)

    Thorvardur

  2. #2
    Grizzled Veteran jcupp's Avatar
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    You need the 'Standard' driver not the 'DCH' driver. DCH is a new driver model from MS and it appears that the embedded Win10 doesn't support it.

    You can download the correct driver here
    -Jeff


    My TriCaster Blog
    TriCaster Tally Lights

    Gear Used: TC1, NC1 I/O, TC 460, TC Mini 4i, TS 100, TS 4000

  3. #3
    This knowledge base article will explain how to download the correct driver for Windows 10 LTSB.
    https://support.newtek.com/hc/en-us/...vs-DCH-drivers
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

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