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Thread: NC1 I/O SDI video skipping

  1. #1
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    Location
    Youngstown, OH
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    NC1 I/O SDI video skipping

    So, I am in my first week of sending video from our basketball court between building to our new control room. I have all of my SDI cams going into an NC1 in and NC1 I/O at our basketball court and they are then sent to an NC1 I/O in our control room so it can be taken from NDI to SDI into our 8000 and 4800. The problem is from time to time the I/O has a camera freezes or skips for like 10-20sec then it will go back to normal. I have pulled up the NDI feed on while this is happening on studio monitor and it is fine, so that makes me think it is my I/O that is the problem.

    Has anyone else had a problem with the I/O skipping or freezing the video?
    Gear Used:
    TC-8000, TC-1
    3-Play 4800
    NC1 I/O, NC1 IN

  2. #2
    What versions of software on all of the systems?
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  3. #3
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    Oct 2012
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    Youngstown, OH
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    Quote Originally Posted by kanep View Post
    What versions of software on all of the systems?
    The NC1 I/O are new and are running the most current software. It is the SDI video out of the unit that is skipping/freezing. Not all of the channels are doing it at the same time, but they all will from time to time...

    8000 is on the most current version of Adv Ed 2
    4800 is on the most current version
    Gear Used:
    TC-8000, TC-1
    3-Play 4800
    NC1 I/O, NC1 IN

  4. #4
    Version numbers please. 'Latest' is a moving target.
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  5. #5
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    Youngstown, OH
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    1-0-191104 Mark M on the NC1 I/O

    5-1-190424 on the 8000

    3-1 190319 on the 4800
    Last edited by marvick300; 12-20-2019 at 03:23 PM.
    Gear Used:
    TC-8000, TC-1
    3-Play 4800
    NC1 I/O, NC1 IN

  6. #6
    Quote Originally Posted by marvick300 View Post
    1-0-191104 Mark M on the NC1 I/O

    5-1-190424 on the 8000

    3-1 190319 on the 4800
    Thanks. I sent you a private message with some info, but it looks like your NC1 IO is on the version I was hoping it was. I'd recommend contacting support.
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  7. #7
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    Join Date
    Oct 2012
    Location
    Youngstown, OH
    Posts
    28
    I have started one, just wanted to hit both places as sometimes forms help can be faster.
    Gear Used:
    TC-8000, TC-1
    3-Play 4800
    NC1 I/O, NC1 IN

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