Newtek Camera no longer syncing to TriCaster TC1

[hanovercarson]

Hi, I updated my TC1 right before Thanksgiving. Not sure if it's related, I booted everything up this morning an my Newtek PTZ camera is not working over NDI. It looks like a sync problem. I updated the firmware on the camera, tried multiple ethernet cables and connections, rebooted both multiple times, and tried changing setting on TC1. The camera locks on for a few seconds and then the signal goes batty. Any suggestions appreciated.

[kanep]

Does the camera work inside of NDI Studio Monitor (on the TC1 or on a different system)?

Can you capture some video of what you seeing and post it?