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Thread: Panasonic PTZ software warning in TriCaster

  1. #1
    Registered User
    Join Date
    Oct 2018
    Location
    San Antonio, TX
    Posts
    25

    Panasonic PTZ software warning in TriCaster

    I get the typical warning in TriCaster that I have 'Network Camera View 4S' software installed on my TCXD460. To my knowledge, I need this software installed in order to properly configure my Panasonic PTZ via the web interface.

    Can anyone shed light on why this software is not 'white-listed'? Do I really need it installed?

    Thanks,
    Stephen

    Setup:
    TCXD460
    AE2 - version 190411
    Panasonic PTZ AW-HN38

  2. #2
    You do not need anything extra installed on the TriCaster to control a Panasonic PTZ camera. You can uninstall this. From what I recall, Panasonic installs an ActiveX control to display video in the web browser, I wonder if that is what the warning message is about?
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

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