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Thread: NDI PTZ trouble connecting to Tricaster

  1. #1
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    NDI PTZ trouble connecting to Tricaster

    Attempting to use a NewTek NDI PTZ camera, but I've had trouble connecting it to my Tricaster.

    I HAVE been able to get it connected when both the Tricaster and camera are connected to a router with internet access. However, when I try using a gigabit switch (or even directly connected to one another) WITHOUT an internet connection, the PTZ does not show up anywhere on the Tricaster (NDI Studio Monitor or TC interface). The two should be able to communicate without an active internet connection, right? Is there a step I'm missing to do so?

  2. #2
    Internet is not required, but when you connect to only your switch, do you have DHCP server on the network? If not, the TriCaster will default to a link-local address (169.254.x.x) while the camera will default a failsafe address 192.168.100.168. You would need to go into the TriCaster an manually set a IP address in the 192.168.100.x range so they can see each other.
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  3. #3
    Registered User
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    Thanks for the help. Got it figured out.

    The camera is a rental so the previous user had set an unknown IP address. I was able to access the camera while connected to my home network/router, then set a manual IP that would work with the one I set on Tricaster. The two can now be directly connected or thru a switch and communicate accordingly.

  4. #4
    Senior Integrated Production Specialist
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    Note if you have the remote you can plug the camera into a monitor via HD-SDI or HDMI and get to the settings menu which will show you the IP of the camera.
    Zane Condren
    Senior Integrated Production Specialist

  5. #5
    'the write stuff' SBowie's Avatar
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    You can also just reset it to restore DHCP.
    --
    Regards, Steve
    Forum Moderator
    ("You've got to ask yourself one question ... 'Do I feel lucky?' Well, do ya, spammer?")

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