Hi,

I'm wondering if anyone could help me out. I have the NDIHX-PTZ1 camera on the latest firmware (VHR118) and the NDI Tools 3.8 on the receiving computer.
I'm able to ping the IP, log into the camera through the web browser but I'm not able to pick up the NDI feed through Studio Monitor or OBS or vMix.
I check our firewall, network settings and etc which are all fine. I'm able to pick up other NDI feed such as OBS NDI Output, vMIX NDI output, our own
internal application NDI feed. But I'm just not able to pick up the PTZ1 NDI feed. I talked with the newtek support and they said to try the forum to see
if anyone can help.

Thank You,
Peter X.