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Thread: PTZ cam control issues after AE3 upgrade... :(

  1. #1
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    Dec 2017
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    UK
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    PTZ cam control issues after AE3 upgrade... :(

    Okay so we upgraded our TCXD410 with 450CS to AE3 and I have a couple of issues I can't seem to resolve so was hoping to get a little help in here.

    When I load an old session (before AE3 upgrade) I get PTZ control on all my cameras (provided I have Follow PVW and Virtual Zoom depressed).

    Any new session I have created since the upgrade I can only access PTZ1 - any ideas?

    I am also having the audio sync problems people have mentioned, files I steam to YouTube and encode locally using the new features are about 5 frames out, in fact files encoded locally are completely useless when opened in Adobe PP. I have to run them through Handbrake first to get the audio in sync.
    Last edited by rokestah; 07-22-2019 at 08:06 AM.

  2. #2
    Registered User
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    Dec 2017
    Location
    UK
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    Okay, after carefully reading the latest manual I have used the new key mappings and can turn on the PTZ follow preview function... hooray! Almost back to normal.

    I'm still having audio sync issues though, any fix for this on the horizon?

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