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Thread: Licensing issue

  1. #1
    Member
    Join Date
    May 2006
    Location
    France
    Posts
    4,099

    Licensing issue

    Would like to know if someone experienced this following issue.

    As I remember all my previous 2019 license keys were added with windows 7,
    I upgraded to windows 10 (1809) a few months ago and licensed LW2019.0.3 worked well,
    but I suspect this upgrade caused an issue.

    when I installed and opened 2019.1 Layout, camera, light etc are locked,
    I have a successfull message with drag and drop license,
    but when I relaunch, still discovery, subfolders of .Newtek/LightWave/2019.1 not there,
    so no possible manual licensing.
    I unstalled 2019.0.3, deleted .Newtek/LightWave/2019.0.3 subfolders
    re-installed but got the same issue for licensing,
    I unstalled 2019.0.2, keeped .Newtek/LightWave/2019.0.2 subfolders
    and installed license,
    re-install, but opening in discovery mode.

    2018.0.7 is normal (until I don't re-install it, I suppose..),
    is there anything to cleanup in Windows 10,
    to get the LW2019 installation working again?



    Denis.

    (Edit, forgot to say tha I run the installer as Administrator,
    also deactivated my Firewall for first launch of Layout)
    Last edited by dpont; 07-16-2019 at 12:08 PM.

  2. #2
    Member
    Join Date
    May 2006
    Location
    France
    Posts
    4,099
    Solved, after checking all kind of security locking,
    and dozens of reinstallations,
    don't know exactly why this can no more be unlocked on the fly here.

    Denis.

  3. #3
    Lightwave Learner
    Join Date
    Oct 2007
    Location
    East Coast, United States
    Posts
    12
    I am also having this same issue (I know this post was a long time ago). Does anyone have an answer? I am running Windows 10

  4. #4
    Not so newbie member lardbros's Avatar
    Join Date
    Apr 2003
    Location
    England
    Posts
    5,896
    The usual issue is the Windows Firewall. When you install, it adds a load of Windows Firewall permissions...

    What you have to do, is reset them:

    - Open a 'cmd prompt' as administrator (RMB and run as admin)
    - Navigate to the Lightwave installation directory inside the cmd prompt
    - get to the LW 'bin' folder.
    - Now Type:

    Code:
    configure unset
    then

    Code:
    configure set
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