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Thread: LW2019 offline help documentation status?

  1. #1

    LW2019 offline help documentation status?

    I know this has been discussed, but I can't find an answer. Are the docs available yet to download?

    I just installed LW2019 in a Bootcamp Windows 10 partition to use some Windows only plugins, and that Windows partition will never ever be allowed online for many reasons. But I need access to the LW help files. Are they available yet to download?

  2. #2

    unfortunately, no.

    i'd contact tech support, ask if there is a solution. (offline version of the web content)

    you can also use your private laptop to check the manual, using a "regular" connection. though, somewhat impractical.
    LW vidz   DPont donate   LightWiki   RHiggit   IKBooster   My vidz

  3. #3
    Darn, I was afraid of that. Going to only online help files was a poor decision. Sure, it makes it easier for Newtek to update them, but not at our expense. Using a second machine for docs is not a hoop we should be forced to jump thru.

  4. #4
    Curmudgeon in Training Ma3rk's Avatar
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    Quote Originally Posted by ELinder View Post
    I know this has been discussed, but I can't find an answer. Are the docs available yet to download?

    I just installed LW2019 in a Bootcamp Windows 10 partition to use some Windows only plugins, and that Windows partition will never ever be allowed online for many reasons. But I need access to the LW help files. Are they available yet to download?
    You used to be able to save off individual chapters to PDF, but even that is gone now.
    "Never be a cat in a cartoon. Never." Chief Wiggum

  5. #5

    yes, you still can going to the 2018 version
    https://docs.lightwave3d.com/display...LightWave+2018

    Going to only online help files was a poor decision.
    good and bad, imo.

    mostly good, but for offline work, not so much.

    there are programs that copies an entire web structure, not sure if that would work, and if NT would be happy about it.

    but again, contact support.
    LW vidz   DPont donate   LightWiki   RHiggit   IKBooster   My vidz

  6. #6
    I did contact support, haven't heard back yet.

  7. #7
    They replied: “No, and there won't be. We investigated this and it's too much work.

    It will be a Wiki and online only.”

    So much for making things easier for your customers. Surely I’m not the only one who needs offline help files?

  8. #8
    Registered User
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    Quote Originally Posted by ELinder View Post
    They replied: “No, and there won't be. We investigated this and it's too much work.

    It will be a Wiki and online only.”

    So much for making things easier for your customers. Surely I’m not the only one who needs offline help files?
    No you're not. As you mentioned, it had been discussed, but they just don't seem to want to go that route.

    I know they put in a ton of work on the online documentation, but I wish they had used a tool that actually allowed you to print the material in full.

    Sure, you would lose the video example content, but it would be a huge benefit to be able to have the entire thing offline or better yet, printed and sitting on my desk for quick reference.

    The systems I spend the most time working on are not and will never be connected to the internet, so I in the exact same situation; I have to use another computer to check the documentation online.

  9. #9
    Yes, I wrote them back and said there’s nothing preventing them from providing an old school non-interactive program manual such as they did for past versions. Well, nothing except they don’t want to.

  10. #10
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    Is there some manual that I am missing?
    This is the only one I can find!

    https://docs.lightwave3d.com/lw2019

    There must be a better one some place I am not finding. Right?

  11. #11
    You’re not missing anything, that is the primary documentation.

  12. #12
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    Like you, I don't connect my work computer to the Internet. It's a Windows based system and I'm not going to put myself through the Hell of keeping it protected and speedy, so a while ago (around 3 years or so) I decided to get a Chromebook for Internet usage.

    Best decision I ever made.

    I had no clue NT were going to put their manual exclusively online so for me, having the Chromebook was quite prescient.

    Do yourself a favour and get yourself a cheap Chromebook. You'll be glad you did. So long as you're not stupid, you'll never have to worry about Internet nasties infecting your main systems ever again.

    Either that or just access it from your smartphone (I probably should have lead with that).
    Last edited by Shabazzy; 07-14-2019 at 12:32 AM.

  13. #13
    Electron wrangler jwiede's Avatar
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    Quote Originally Posted by ELinder View Post
    They replied: “No, and there won't be. We investigated this and it's too much work.

    It will be a Wiki and online only.”
    If that was the actual customer support response, that's terrible (but others have received similar replies in past, so unfortunately, it's believable). The phrasing and tone show a complete lack of respect for customers.

    Was that a direct quote?
    John W.
    LW2015.3UB/2019.1.4 on MacPro(12C/24T/10.13.6),32GB RAM, NV 980ti

  14. #14
    Haha,
    I hope it is. I like the frankness.

    This is one dead horse that ain't coming back with a kick.

    Robert
    Robert Wilson, MA Deaf Ed.
    Indiana Deaf School
    This e-mail may contain information protected under the Family Educational Rights and Privacy Act.

  15. #15
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    As a workaround,
    It is possible to aspire the LWdoc web site with HTTtrack,
    but probably huge (~1Go or more), depends of broadband speed,
    lot of attachments, pdf etc...
    Could be also somehow purged for a lighter version.

    Denis.

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