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Thread: LW2019 offline help documentation status?

  1. #16
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    Quote Originally Posted by jwiede View Post
    If that was the actual customer support response, that's terrible (but others have received similar replies in past, so unfortunately, it's believable). The phrasing and tone show a complete lack of respect for customers.

    Was that a direct quote?
    Yes, if that's NewTek's original answer it would be very unprofessional communication indeed. Unthinkable in my line of work.

    It's understandable that online help is easier to maintain but many users prefer offline pdf help. But LightWave's online help is not even context sensitive.

  2. #17

    Quote Originally Posted by dpont View Post
    As a workaround,
    It is possible to aspire the LWdoc web site with HTTtrack,
    but probably huge (~1Go or more), depends of broadband speed,
    lot of attachments, pdf etc...
    Could be also somehow purged for a lighter version.

    Denis.
    Yep. I would've tried this.
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  3. #18
    Yes, that was the exact response, hence the quotation marks. I also miss actual printed manuals too, but I wasn't even going to go down that now dead-end road.

  4. #19
    Curmudgeon in Training Ma3rk's Avatar
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    Perhaps, but it STILL doesn't answer my question back in July as to why the 2019 Wiki removed the option to export a chapter out as a PDF that the 2018 Wiki had?

    That gave the user the ability to make their own notes, etc. Those maintaining the Wiki wouldn't have to do anything extra.

    Sort of silly in this day & age quite frankly.
    "Never be a cat in a cartoon. Never." Chief Wiggum

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