Like posted previously, I am looking for a new Tricaster while my system is being sent off to NewTek for servicing. The reason for this is that I have an 860 with Advanced Edition 3 that has had a few Grayouts in the past 30 days. Has anyone found out what was the cause of the Grayout errors software or hardware issues? Luckily, it hasn't done it for the past week and a half.

Once we decide to purchase a new unit we will send off the 860 to Newtek for troubleshooting, but if someone has experienced the same issue. I would like to know what have your experiences been?

Could this be a software bug, a hardware error, thermal event, etc?