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Thread: What to do about startup warning about Adobe Acrobat

  1. #1
    Registered User
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    What to do about startup warning about Adobe Acrobat

    Is there a recommendation on how to stop Tricaster Mini from giving "unrecogonized software" warning that comes up every time I start up. It is re: Adobe Acrobat Reader. I had solved this a few years ago, but I cannot seem to find it with a search in these forums. I cannot recall ever installing ANYTHING on this box other than NewTek tricaster updates.

  2. #2
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    Uninstall Adobe?

    For experienced PC users, it is possible to modify the Registry to keep the warning from happening, NOT recommended for most users. I'd personally not mess with that

    Thanks
    Jeff Pulera
    Streaming Broadcast Solutions - Newtek Elite

    TriCasters: Mini with AE, TC1
    Camera: Sony PMW-X70 4K
    Controllers: All variety of XKeys
    PTZ: Newtek NDIHX-PTZ1

  3. #3
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    It seems that after the upgrade to Build Number: 2-6-181221C, that problem no longer happens.

  4. #4
    Newbie Member
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    Apr 2019
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    California
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    dlature,
    Do you find any solution?
    How did you get rid from this issue?

  5. #5
    It sounded like a update of the TriCaster added fixed the message for the Adobe Reader message. Sometimes a Windows Update or other installed 3rd party tool that updates itself that can cause this. It will typically get fixed in a future TriCaster software update.

    What is it that you see in the list?
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

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