I bought a Newtek PTZ camera and trying to connect it to our TC1. The instruction manual says it is on but I can't ping that IP address. I've tried it with a router and without. I've also tried to get it with a laptop using NDI Access Monitor and Studio Monitor. Last Resort I figured I could use the SDI output and that doesn't work either.

The last PTZ camera was easy to setup. The network recognized it and it came up on the input population. When selected it showed a picture and was able to be controlled by the PTZ select. Not the case with the new one. Any suggestions. I've messed with it for hours. Even if I use the SDI output and aim the remote at it to do pan / tilt I'm fine with that for now. The remote works but not any other video functions.