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Thread: Transfer Ownership

  1. #1
    Registered User
    Join Date
    Oct 2015
    Location
    New Zealand
    Posts
    85

    Transfer Ownership

    Hi
    I have sold my mini and want to transfer ownership/registration to the new owner. Any ideas on how to do this?

    Thanks

    Martin

  2. #2
    Contact customer support.

    http://new.tk/support
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  3. #3
    Registered User
    Join Date
    Oct 2015
    Location
    New Zealand
    Posts
    85
    Quote Originally Posted by kanep View Post
    Contact customer support.

    http://new.tk/support
    Thanks

  4. #4
    Registered User
    Join Date
    Dec 2014
    Location
    Carrollton, Ga
    Posts
    411
    If you are selling a MINI that has AE upgrade, make sure you give permission to transfer the upgrade as well (if you intend too).

    I recently purchased a used TC40 upgraded to the version 2. I got the machine, did a factory reset, and downloaded/installed the most recent version 2 update.

    Turns out when the machine was transferred to me without issue but the software upgrade does not come along automatically. Two months of tech support tickets and several times trying to contact this person directly and I am stuck with a version 1 downgrade until they respond

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