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Thread: Migrate Virtual Set Editor License

  1. #1

    Migrate Virtual Set Editor License

    Hello, I have a license of VSE. One is installed on a Tricaster and the other on another Tricaster we have.

    I need to migrate one of this license on my workstation, how can I do that?

    Thank you

  2. #2
    Registered User Stream's Avatar
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    Email Customer Service. Give them all of the info. They need to deactivate the software on their system so you can install it on a new machine.
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  3. #3
    My collegue wrote to the customer service, they told him the license cannot be installed on a system different from a Tricaster anymore. They want the license to be on the Tricasters.

    It sound strange to me, that's why I am writing here to ask. He may have misunderstood.

  4. #4
    'the write stuff' SBowie's Avatar
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    Quote Originally Posted by merovingio View Post
    My collegue wrote to the customer service, they told him the license cannot be installed on a system different from a Tricaster anymore. They want the license to be on the Tricasters.

    It sound strange to me, that's why I am writing here to ask. He may have misunderstood.
    Could go pm me his details, or the email from cs? I'd like to inquire about this.
    --
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  5. #5
    I'll ask my collegue to forward me the email and i'll send it to you. Thank you.

  6. #6
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    It took a week of emails to get my licenses reset, so plan accordingly!
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