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Thread: Blowing up Control Surfaces

  1. #1
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    Blowing up Control Surfaces

    I'm sure this will go nowhere, but I'll ask anyway...we have had 4 Large Control surfaces in the past year. Just got another one three weeks ago and it's now not working...no lights and no response. I keep sending these back to Newtek and they send me new ones that work for a little while then die. Am I the only one experiencing this?

  2. #2
    Registered User Stream's Avatar
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    Statistically it's probably not the control surfaces. I'd look for another cause. Voltage in, voltage spikes, environmental factors, humidity, heat, how the cable runs, is the cable getting damaged or weakened, any changes to the Tricaster(s), Upgraded power supplies, an occasional short in the USB bus, sabotage.
    I would be surprised if 4 - 5 Control Surfaces have just up and died in a year without any other factor.
    Tricaster 460 Advanced Edition 2, Tricaster 40 V1
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    Yeh me too. Wish I could point to something but the device is on conditioned power, in a studio with its own dedicated HVAC, cables sheathed and out of the flow of traffic. It hasn't even been used in production yet...just finished building the place. Maybe cz it sits idle for long periods?

  4. #4
    Senior Integrated Production Specialist
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    We have identified that each of these control panels has blown a fuse. We very rarely see blown fuses like this so we think it may be environmental.
    Last edited by Zane Condren; 04-03-2018 at 03:47 PM.
    Zane Condren
    Senior Integrated Production Specialist

  5. #5
    Registered User Red Dog Records's Avatar
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    Quote Originally Posted by yottyboy View Post
    Yeh me too. Wish I could point to something but the device is on conditioned power, in a studio with its own dedicated HVAC, cables sheathed and out of the flow of traffic. It hasn't even been used in production yet...just finished building the place. Maybe cz it sits idle for long periods?
    I would check every outlet for grounding issues.
    We did a show in a new convention center once. They didn't wire the power correctly. We plugged in a laptop into one outlet and a projector into another outlet. they both worked fine...until we hooked up the VGA cable between them. After 2 minutes, the VGA cable melted and the projector started smoking.
    It was awesome.

    Andrew
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  6. #6
    'the write stuff' SBowie's Avatar
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  7. #7
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    Quote Originally Posted by red dog records View Post

    it was awesome.

    Andrew
    lol
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  8. #8
    LiveSet Making Machine joseburgos's Avatar
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    Quote Originally Posted by Red Dog Records View Post
    I would check every outlet for grounding issues.
    We did a show in a new convention center once. They didn't wire the power correctly. We plugged in a laptop into one outlet and a projector into another outlet. they both worked fine...until we hooked up the VGA cable between them. After 2 minutes, the VGA cable melted and the projector started smoking.
    It was awesome.

    Andrew
    Holy smokes
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