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Thread: DDR Lag

  1. #1
    Registered User
    Join Date
    Jan 2018
    Location
    New York
    Posts
    11

    DDR Lag

    Looking to see if anyone else has this problem: there have been a few times over the past month that my TC1 will slow down playback in both DDRs. My playback speed stays at 100%, and adjusting this doesn't fix the problem. This effects both the video and audio playout and makes it unusable. I can't figure out how to replicate the issue. The only way I've been able to resolve it is to leave the project and reload it. Obviously, this becomes a huge issue when I'm on air.

    Any help is much appreciated!

  2. #2
    Registered User
    Join Date
    Apr 2008
    Location
    Racine
    Posts
    1,673
    1) ALWAYS use the File > Import Media tool to copy video clips into TriCaster, as this will TRANSCODE clips that need it, to ensure best playback compatibility

    2) UPDATE the TC1 software, as Newtek just posted a brand-new update for TC1 that cures a lot of issues

    Thanks

    Jeff
    Jeff Pulera
    Streaming Broadcast Solutions - Newtek Elite

    TriCasters: Mini with AE, TC1
    Camera: Sony PMW-X70 4K
    Controllers: All variety of XKeys
    PTZ: Newtek NDIHX-PTZ1

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