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Thread: Error on startup

  1. #16
    'the write stuff' SBowie's Avatar
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    This is the error dialog I'm referring to: "Error due to IE 11 update".
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    Regards, Steve
    Forum Moderator
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  2. #17
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    Latest reply I received from Newtek support regarding issue

    "I'm glad to hear the video driver updates resolved the grey UI elements you were encountering in the 2-6-190506 platform! Regarding the Unknown: Reg Key="Branding" message you are encountering, our Engineering department has confirmed this is still being actively worked. We will continue monitoring the status of this fix and relay information to you, as it is provided to us. "

  3. #18
    Tod Cole Tod Cole's Avatar
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    Quote Originally Posted by Boardroom View Post
    Latest reply I received from Newtek support regarding issue

    "I'm glad to hear the video driver updates resolved the grey UI elements you were encountering in the 2-6-190506 platform! Regarding the Unknown: Reg Key="Branding" message you are encountering, our Engineering department has confirmed this is still being actively worked. We will continue monitoring the status of this fix and relay information to you, as it is provided to us. "
    Anyone get a solution to this?
    I am having the same issue.
    Thanks

  4. #19
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    Same error still waiting on a fix

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  5. #20
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    I just did a follow-up with Newtek and was told the same as before....engineering is working on issue and no information about an update timeline to solve it is available

  6. #21
    This is Advanced Edition v1 we are talking about?
    Kane Peterson
    Solutions Architect
    NewTek, Inc.

  7. #22
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    Hi kanep, mine is a Tricaster 460. All I did was update internet explorer.

  8. #23
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    We have a TC8000 version 1, not advanced edition

  9. #24
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    Have we found a fix to this reg key branding issue? Still having it with the October update, TC460 Standard Edition.

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