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Thread: TriCaster XD series- Not able to switch sources, same video on Output and Program

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    TriCaster XD series- Not able to switch sources, same video on Output and Program

    Applies to: TriCaster XD300, XD450, XD850, XD850 Extreme, XD450 Extreme

    Problem Description and Steps to Verify/Reproduce

    Program Out always shows the same output no matter what input source is selected on “Program” or “Preview”.

    Steps to Fix / Workaround

    1. Look at the “Utility Delegate” row and see which item there has the bar under it.
      Click image for larger version. 

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    2. Then select the row referenced in the “Utility Delegate” and see if the T-bar is at the bottom.
      Click image for larger version. 

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    3. You can then move it back to the top or click-on “Take”.



    You will now be able to see what is selected on the “Program” row.
    Last edited by shepherd; 10-08-2014 at 09:53 AM.
    NewTek Customer Support

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