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Thread: Unplugging of Power Cord during recording

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    Unplugging of Power Cord during recording

    Ok,

    We were recording and streaming and someone accidentally pulled out the powercord of the tricaster with their foot and the unit powered down. I assumed that even if the tricaster powered down like that during recording it would just cut the video off and record to the hard drive what I have recorded. Is this the case or must the record button be stopped in order for the video to be recorded to the hard drive?

  2. #2
    'the write stuff' SBowie's Avatar
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    Which model?
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    studio tc350

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    'the write stuff' SBowie's Avatar
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    It'll depend then. The pre-Rev.2 versions recorded AVIs, and recovery is tricky. Later versions record MPEG-2, specifically because they should be recoverable.
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    Well the build is 100607 doesn't tell me the Revision.

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    Does anyone have an answer to this question?

  7. #7
    'the write stuff' SBowie's Avatar
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    Have you checked yet to see whether the system records AVI or MPEG-2?
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    SBowie

    Quote Originally Posted by SBowie View Post
    Have you checked yet to see whether the system records AVI or MPEG-2?
    We are recording in MPEG-2 Studio Profile

  9. #9
    'the write stuff' SBowie's Avatar
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    In that case, you've got a good chance that the video will be playable even in a power down situation.
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    Clarification on Question

    Quote Originally Posted by SBowie View Post
    In that case, you've got a good chance that the video will be playable even in a power down situation.
    Ok well this is what occurred the only video that actually showed as being recorded on the hard drive was when we actually stopped the recording by pressing the record button turning it from red to grey/black. The first part of the video didn't save at all there was only one clip saved. So is it the case I must stop the recording in order for it to be saved to the hard drive.

  11. #11
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    You may want to check some of the hidden folders called NewTekInfo folders. You will have to turn on show hidden files to see them. You can also check the cache folders at the root of the D: drive.
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  12. #12
    'the write stuff' SBowie's Avatar
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    Quote Originally Posted by adminssa View Post
    Ok well this is what occurred the only video that actually showed as being recorded on the hard drive was when we actually stopped the recording by pressing the record button turning it from red to grey/black..
    Where are you looking for the recorded file? Or do you just mean that you don't see a corresponding recording in the DDR playlist?
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    Quote Originally Posted by SBowie View Post
    Where are you looking for the recorded file? Or do you just mean that you don't see a corresponding recording in the DDR playlist?
    I am looking in the clips folder. I checked in the cache folder on the D Drive for the username that we log on to the Tricaster with and i did find some cache for that file but not a video file specifically.

  14. #14
    'the write stuff' SBowie's Avatar
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    sounds like it might be toast then, sorry.
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  15. #15
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    Make sure you turn on "Show Hidden Files" in Windows. The NewTekInfo folders are usually hidden, and that is where those records are stashed until they complete.

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